1. Check-in and Check-out Process Check-in and check-out process was extremely easy and professionally managed. staff explained everything like tea timing , pool timing, restaurants, gym, play area and room amenities. At checkout also she was very helpful and provides some extra bottle of water for my kids. 2. Room Quality * Cleanliness: Room was super clean with all the aminities. Good to see that Iron was also provided for cloths. * Comfort: Bed, towels and temperature was all controlled and clean. * Amenities: TV and DTH channels was provided including free wifi which good for us as kids enjoyed the TV while in room. 3. Hotel Facilities Every facilities which I can think of provided by hotel, Like the pool, gym, spa, kids play area and parking. All the facilities was well maintained and clean. I have not visited spa but I am sure it would be also good. 4. Food and Dining Taste, freshness, and presentation of the food was good. Dietary preference was there for veg non-veg peoples with separate counter. Dining service was also good. 5. Service and Staff Service was excellent whether it is front office, restaurant or room services they all are friendly, professional, and helpful. 6. Location Hotel location is also good which is barely 1.5km far from Jaisalmer fort and lake. It is not on crowded place which makes hotel good to go. 7. Value for Money certainly it is value for money as facilities, service and amenities provided by hotel is top-notch. As I booked it well before so I got it in d
Prasad
Oktober 2024
THE MARRIOTT EXCEEDED MY EXPECTATIONS ON ALL FRONTS. THE PROPERTY, THE STAFF, THE FOOD, THE ATTENTION GIVEN TO ALL OUR MINUTEST NEEDS...MADE OUR STAY MEMORABLE. SPECIAL MENTION ABOUT CHEF SINGH WHO TOOK TIME OUT AND LOOKED AFTER US DURING THE MEALS AND ALSO PARNA IN THE F&B SECTION, ANWESHA, AMINA AND DEEPANSHU AT THE RECEPTION AND DRIVER PRADEEP JI MADE US FEEL AT HOME. THANK YOU MARRIOTT JAISALMER! HOPE TO BE BACK SOME DAY!
Krishna
Juni 2024
Awesome hotel filled with Rajasthan look, dinning room was super, staff was great, grounds were excellent. Live music and program is good, but it's a bit too long.
Alka
November 2024
Loved the staff & the food. The courtyard view of my room was very nice. Special mention of Chef Pratap who was so warm, friendly and cooked up delicacies at the spur of the moment. Shravan was very attentive too on the rooftop. Was always smiling and willing to comply with whatever yr wishes were.
Ritu
Dezember 2024
Excellent place to travel with family. The chef and staff took care of all the needs of our children ( 3 children under 5 years with specific food requirements). Room service was prompt. Property was clean, staff was very welcoming and friendly. We got a free upgrade because of Mariott bonvoy membership and the room was spacious, clean and comfortable. All in all, stay was good at this hotel.
Sheetal
September 2023
Everyrhing including the property was very satisfying. Had issue with AC that was allocated but they were courteous to action the same. All thanks to Miss Amina. Even at the restaurant, staff ensures that traveller is at comfort. Even with things not in buffet we're addressed and served without any charges. All thanks to Anuj at the restaurant to ensure that kid meal is served well on time.
Anurag
Februar 2024
Excellent facilities. Excellent food. Dining staff especially was too good and helpful.
Chandrashekhar
Januar 2024
Staff were so helpful. They remember small details about us from the first contact. They were always cheerful and welcoming. Place is a little pricy, but you get the service. Breakfast was superb. Check-in checkout, room service, and laundry service were all top class. Rooms and bed were very comfortable wifi was great.
Sandip
Januar 2024
We stayed at the Marriott for one night after staying at the desert tent before we caught the overnight train to Jaipur. The hotel lobby was grand and provided a lot of recreational facilities to the guests. The breakfast was one of the best during our trip. They allowed us to stay in the hotel and used the facility after check out as our night train was at 11pm. The complimentary tea time with snacks and cultural performances were a very nice touch also
Priscilla
Januar 2024
We stayed in this hotel for two nights. It was customers delight. Excellent ambience, vast space, superb cleanliness, and warmth on part of the staff; The breakfast was lavish. The whole team, Jagrati, Manasi, Ketan and others made our stay memorable. They welcomed us in traditional royal style, kept on checking our comfort, and gave farewell in a befitting manner with fruits and a packed mini tiffin taking some snaps with us. They also showcased some cultural event, mainly Rajasthani dance, appreciate the artists who were down to earth.
Balachandra
März 2023